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Cafe Rio app for iPhone and iPad


4.2 ( 9152 ratings )
Lifestyle Food & Drink
Developer: Punchh Inc.
Free
Current version: 8.2.2, last update: 4 months ago
First release : 23 Apr 2015
App size: 62.91 Mb

Things are about to get very tasty! Welcome to the perks of Cafe Rio loyalty.

Our My Rio Rewards™ program is as mild or as spicy as you are. How? It’s because we don’t pre-decide your reward. You get to choose! For every $1 spent on food and beverages, you earn 1 point. When you reach 100 points, we serve you a $10 app credit. That app credit can be used toward ANY Cafe Rio food or beverage item. And, app credits do not expire. When it comes to mild or spicy, we’re clearly spicy because this Rewards program is hot!

In addition to rewards, the Cafe Rio app gives you fast and easy access to mobile ordering, order status tracking, special offers, location information and more.

App Features:
• Ordering: Easily reorder your favorites from your Recent & Favorite Orders or place a new order. Choose pick-up or curbside (where available).
• Order Ready Service: On the main rewards page, you’ll see when your order is ready. Enable location services and push notifications and we’ll share progress with you.
• Location Finder: Easily find Cafe Rio locations with turn-by-turn directions or call us with “one touch” dialing.
• Profile: Save your profile information for faster checkout.
• Rewards and Exclusive Offers: Enjoy earning free food and receiving special offers! Only available through our mobile app for My Rio Rewards members.

What’s New:
We have an app update! Why? Because fresh is delicious (and you deserve it).
• We have a new look & feel. Explore the menu bar in the upper left corner of the app.
• Set up your profile for faster ordering.
• Choose curbside delivery (where available).
• See your order status from the main Rewards page.
• For kiosk locations, easily access the EARN QR Code from the menu to log in to your My Rio Rewards account.
• Apple Pay is available to pay your orders.

Pros and cons of Cafe Rio app for iPhone and iPad

Cafe Rio app good for

The APp is cool! It allows you order and keeps track of your spending! The app gives you alerts and special treats every now and again. Side note!!! If you ever visit Cafe Rio in California...Crystal at the Valencia, CA location is amazing! She should get manager of the year! Hands down the best to lead her Cafe Rio crew.
Is you go to CR with any kind of regularity, the app is useful. Scans receipts very quickly to collect those points, and CR really has a fairly generous points program. The apps ordering menu is waaay more comprehensive than whats in the stores. For example, I never knew I could get salsa fresca free alongside a burrito! Likewise makes costs of other add-ons clear. Weaknesses: - making special orders is hard. Well, kludgey & unobvious. - if making an order, DO NOT LEAVE the app until you have COMPLETED CHECKOUT!! if you leave the app—even momentarily—the app forgets your order, so youre back to 0. Really lame feature here. - On pick-up, you need to double-check even standard orders to make sure you get what you ordered. Its not like they try to shortchange you, the staff just misreads whats ordered some large minority of the times.
Okay, maybe I cant say greatest cause well, Ive only had one item from them. But I have had it many times because its just that amazing. Amazing food, amazing service (sometimes), amazing everything. - Jess :)
I love Cafe Rios food and service. The people that work there are always friendly! Keep up the great work!
As with other comments they bring up some valid issues and Id find addressing issues with ordering through the app would be helpful, with waiting times & kids and all. Keep working on it, Ill keep using & enjoying the food
I love the chicken Tostada with lots of cilantro. Crave one every week.

Some bad moments

I tried to transfer over my previous credits on my stamp card from a receipt and it didnt transfer over. App isnt clear on how it works and where things are located
App looks great but the restaurant I go to didnt seem to understand it and their receipts dont have bar codes to scan
I so want to give this some love, but alas, it is not worthy... Whats right? Not much, it offers a way to order from mobile, BUT... Whats not right? Before getting started, understand there are two accounts, one is rewards, the other is ordering. They are separate accounts. The app does not seem to store logins correct, so expect to manually login each time. Apple Pay integration? NOPE! When you go to pay for your order in the app, you will be prompted again for your password. In short, it would appear the corporate lawyers had total control over the app, no user friendliness here! OK, so you got past all of the above, and arrive at the cafe to pick up your order. The store is mildly busy and when the cashier asks for your name, goes to a terminal in the back to pull off your order and make it for you... this after waiting 30 minutes from order to pickup. I would guess many stores are not fully prepared for this modern technology. The food is fine, not the best but sure beats Taco Bell...
Doesnt work well at all. Accumulated several rewards only to find out the store that hooked me up to the app wont take them. Dont bother with this waste of space on your phone!
Worthless app. Doesnt matter my cellular reception or wifi signal, it gives the error "cant connect to server" and wont let me sign in, scan receipts or accrue points. After battling this for several months, uninstalling and reinstalling app, trying on another phone, asking for assistance from store and customer service line, I finally gave up, and started going across the parking lot to Costa Vida instead of Cafe Rio. They have the same food and a working rewards app.
Come on you guys...its been nearly 2 years since Apple introduced the larger screen phones, in which youve released a number of updates. Hopefully Apple enforces support of the bigger phones to ship an update.

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